FREQUENTLY ASKED QUESTIONS
Why would I use an e-bike over a regular bike?
Get to where you need to go faster and easier than on a regular bike. Depending on how you choose to ride, you can travel without significant effort at up to 20mph on some bikes and even up to 28mph on others.
What about theft?
As best as we can determine, e-bikes don’t get stolen with any more frequency than non-electric bikes. That’s most likely because people tend to lock them up better and because a bike thief needs to get a charger and a battery key to make the bike truly saleable.
Aren't electric bikes heavy?
As one of our customers told us, "E-bikes might be heavy to lift, but they are heavenly to ride."
Electric bikes are typically heavier than regular bikes. But the weight of any bicycle (electrical or non-electrical) is felt the most when climbing hills. The electric assist on an e-bike makes up for the additional weight many times over. Where weight does matter is if you need to lift the bike. That's one of the many reasons why e-bikes are favored over electric scooters, which often weigh 150 pounds or more.
If you have to climb several flights of stairs to store your bike, we strongly suggest finding a more accessible storage location.
How long does it take to charge an e-bike battery?
A lithium ion ebike battery that is fully depleted will take 3.5 to 6 hours to recharge. Batteries that still have a partial charge when you start charging will take less. In addition, the last hour or so of a charge is used to "top-off" the cells, and you don't have to wait for that process to be completed. So some batteries can be 90% charged in 2.5 hours or less.
How fast can an electric bike go?
If you are pedaling, you can go as fast as you are able to pedal it. However, most bikes stop providing electric assist while pedaling at 20 mph (Class 1 and Class 2 ebikes). Some will provide assist going at speeds up to about 28 mph (=45 kilometers per hour – Class 3 ebikes.)
Can I ride an e-bike as a regular bike - without the electric power?
Yes. And it is easy to switch back and forth. For example, you might want to use the power only when you are going up hills.