Before You Buy
Shipping & Orders
General info about shipping, ordering,
statuses, and more
Referral
Join, share and earn.
Warranty
Learn about how your ebike is covered and fill out a warranty form
Returns
What to expect with our return policy
Payments
Learn about our supported payment
methods and some questions
Dealers
Learn about and find our suppliers
After Purchasing
Track Order
General info about shipping, ordering,
statuses, and more
About Our Bikes
General information about our bike's features and components
Owner Resources
Learn about how to use your eBike, discover features,.
Maintenance
Find ways to keep your bike in its best
condition over time
Frequently Asked Questions
General product support, including
error codes, adjustments,.
Tips & Tricks
Discover different tips about your eBike
Still need a hand?
Live Chat
Chat to a Fucare expert.
Email us
Use our contact form to explain your issue.
Call us
+1 (262) 412-0415 Tue~Sat 9AM~4PM PDT
